Hire Terms

TERMS AND CONDITIONS OF HIRE

(SAFETY SHEET)

As well as providing high quality inflatables for children and adult parties, Carolines Castles is keen that everyone who uses our equipment does so in a safe manner to limit the opportunity of injury or damage whilst maintaining an enjoyable time

If it is raining or wet on the day of hire we offer a cancellation free of charge on the morning. If you do decide to go ahead, Carolines Castles is not responsible for the weather or amount of use you get out of the inflatable.

Other cancellations are free of charge up to 24 hours before the booking date or 3 days for multiple/event hire. After this there is a 50% cancellation charge for single product hire or 50% for multiple/event hire.

Upon booking it is the hirers responsibility to ensure the chosen inflatable fits in the required space. If we arrive and the desired space is too small or unsuitable there will be a 50% cancellation charge. We still have to pay our staff and fuel costs as well as the lose we incur as the item could have been hired at full cost to another customer. Please ask for advice before booking if you are not sure. Similarly if we arrive and you have double booked with another company we charge a 50% cancellation fee for the same reasons.

Payment is made by cash on delivery. Drivers are unable to leave with taking payment in the morning.

It is the responsibility of the hirer to ensure that all possible steps are taken to avoid injury or damage to the inflatable.

Please ensure that the following safety instructions are followed.

The person/organisation hiring the equipment will be responsible for any damage or injury occurred as a result of misuse. These guidelines are for the safety of all people using this equipment and it is the sole responsibility of the hirer to ensure they are adhered to.
Any damage or theft caused to the equipment by improper use or lack of care must be paid for. Our company cannot accept any responsibility for any injury caused to anyone using this equipment.

Please have the inflatable ready for collection in the same state as it was delivered to you. If the inflatable is left in a dirty condition, you will be charged £20 per inflatable, upon collecting for cleaning.

1) This unit has an age limit of _ years. Please ensure no-one over this age uses the equipment. Children using our castles should be no taller than the walls of the castle.
2) No food or drinks to be consumed on the inflatable. (To avoid choking & mess).
3) All shoes, badges, jewellery, (i.e. large earrings, necklaces etc.) MUST be removed. It is recommended that spectacles are also removed.
4) No face-paints, party-poppers, coloured streamers or "silly string" must be used near or on the inflatable, as they can make a terrible mess and permanently stain the unit.
5) No smoking near the inflatable and not water to be used on the inflatable
6) Climbing, hanging, or sitting on the walls is DANGEROUS and must not be allowed.
7) A responsible adult must supervise the inflatable at all times. The adult supervisor must watch for careless or reckless behaviour.
8) Ensure that the inflatable is not overcrowded, and limit the numbers depending on age and size of children using it. If the children are colliding into each other then it is too crowded.
9) Try to avoid large children and small children from using the inflatable at the same time. Some children require strict supervision.
10) If the inflatable is not being used for any part of the day, please switch the blower off at the mains, this will reduce your electric bill!
11) Do not allow anyone to bounce on the step/front apron. The step is there to help users get on and off. Do not play around the entrance or exit of the inflatable.
12) Ensure that no-one with a history of back or neck problems are allowed on the inflatable.
13) Do not allow users to be on the unit during inflation or deflation.
14) In the event of heavy rain, we strongly recommended that the inflatable not be used, but left switched on. Any wetness, including bubbling can be dried with a towel. A small picnic table placed over the blower, will help prevent rain-water being sucked into the blower, and then into the inflatable.
15) The blower at the back may have a safety reset button. In the event that it overheats, or loses power, switch the blower off at the mains, and then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, or there is a power cut, inform us IMMEDIATELY.
16) Ensure that the vent on the side of the blower is kept clear at all times.
17) If you are unsure about anything, please contact us.

The hirer shall be responsible for the cost of any repairs needed, including carriage to and from the repairers, for any damage caused by misuse of the equipment, normal wear and tear excluded.

**PLEASE NOTE**

ALL PERSONS USING THE EQUIPMENT DO SO AT THEIR OWN RISK. WE CAN ONLY ACCEPT LIABILITY WHERE WE ARE MANNING THE EQUIPMENT THROUGH HIRE TERMS.

CAROLINES CASTLES CANNOT ACCEPT ANY REASONABILITY FOR ANY INJURIES SUFFERED BY ANYONE USING THE EQUIPMENT.